Privacy policy
How we handle personal data when you visit our website or contact us.
1. Who we are
Golden Gate Trading Ltd ("we", "us", "our") is a private limited company registered in England and Wales (company number 13191135). Our registered office is Devonshire House Off Ax, 582 Honeypot Lane, Stanmore, HA7 1JS, United Kingdom.
We are the data controller for personal data collected through this website (goldengatetradingltd.com) and in the course of business enquiries.
For data protection enquiries, contact us atcompliance@goldengatetradingltd.com.
2. What data we collect
Depending on how you interact with us, we may collect:
- Contact details: name, job title, organisation, email address and telephone number when you write to us.
- Enquiry content: information you include in emails or messages about trading, compliance or general matters.
- Technical data: IP address, browser type, device information and pages visited, collected through server logs and essential cookies.
- Compliance data: KYC/AML documentation and related records where you become a counterparty (handled under separate contractual terms).
3. How we use your data
We process personal data for the following purposes and legal bases:
- Responding to enquiries (legitimate interests / pre-contractual steps): to answer trading, compliance and general questions.
- Operating this website (legitimate interests): to maintain security, diagnose faults and improve content.
- Regulatory compliance (legal obligation): KYC/AML checks and record-keeping required by applicable law.
- Contract performance: where you enter into a trading relationship with us.
4. How long we keep data
Website enquiry records are retained for as long as needed to respond and for a reasonable period thereafter (typically up to three years unless a business relationship develops). Compliance and transaction records are kept for periods required by law and our internal policies, which may exceed three years.
5. Who we share data with
We do not sell personal data. We may share data with service providers who assist us (e.g. hosting, email, professional advisers) under appropriate contracts, and with regulators or law enforcement where required by law.
6. International transfers
Our website is hosted in the United Kingdom and European Economic Area where possible. If data is transferred outside the UK, we ensure appropriate safeguards are in place as required by UK GDPR.
7. Your rights
Under UK GDPR, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure in certain circumstances
- Restrict or object to processing in certain circumstances
- Data portability where applicable
- Withdraw consent where processing is consent-based
To exercise these rights, emailcompliance@goldengatetradingltd.com. You may also lodge a complaint with the Information Commissioner's Office (ICO) atico.org.uk.
8. Cookies
We use cookies and similar technologies as described in ourCookie Policy.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Material changes will be reflected on this page.

